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This post highlights a major friction point in cybersecurity: the "Scoping Conflict." By breaking down why customers limit their scope and offering a path forward for cloud environments, you’re providing a roadmap for more effective security partnerships.
I’ve reformatted this into a blog post that addresses common objections and provides clear solutions for complex modern environments.
It happens all the time. A new penetration test work order hits my inbox, and the customer is asking us to test only a handful of external IP addresses.
A quick WHOIS request often reveals that the customer owns an entire class C of public IP space—and they didn’t even include their primary public webserver in the scope. In an ideal world, a quick conversation would fix this. But the reality is that the "Small Scope" is usually a deliberate (and dangerous) choice.
When we ask why a critical asset like a public webserver is excluded, we usually hear two main concerns:
1. "It might slow down the website and impact sales."
2. "We only want to test the devices that directly interact with our PCI environment."
The greatest value a penetration tester provides is finding the "unknown unknowns." By assessing the entirety of your network, a tester can uncover:
Modern networks aren't just in your office; they are spread across various cloud providers (X, Y, and Z). While you legally cannot test these without permission from the provider, a real attacker won't let a "Terms of Service" document stop them.
So, what is the best approach for cloud assets?
A penetration test is only as good as its scope. If you only look at the front door, you'll never know the back window is unlocked. Open up your scope, challenge your assumptions about segmentation, and give your testers the room they need to find the holes before someone else does.
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