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Business Continuity & Disaster Recovery

 

Preparing for failure always leads to success.

When failures occur, a plan of action is the best feeling that a team can have. Failures aren't generally just the system that crashed or the network switch that won't turn on, but the lack of a solution to get past that situation in a reasonable time frame. Whether your organization has one important server that can't be off-line, or an entire data center that is mission-critical, planning for disaster is the only way to mitigate the pain to resume operations. Waking up in a panic at 2AM is bad enough, but not having anything to do after the panic subsides isn't a plan for success.

Failures Happen

A lot of time and money can be spent trying to prevent failure, but inevitably a scenario will occur that wasn't expected. Business Continuity Planning allows for making a viable set of work-arounds and resolutions to problems of all sizes and levels of impact. Understanding how to gracefully manage failure is key to resuming work.

Disasters of All Sizes

The risks posing many organizations can be quite overwhelming. Having an understanding that a disaster will occur can put your team at ease by planning ahead for perceived risks and being ready to handle them with as little effort as possible. While everyone defines "disaster recovery" differently, focusing on ensuring that critical systems can resume their work is a good place to start.

Run Books Matter

Having a failure and needing to quickly recover require a strategy for resolution and a plan to get you there. Utilizing a Run Book allows for step-by-step directions to ensure that a process is done right, every time. By documenting your process appropriately, the employee you always rely on to be in town when a disaster strikes can enjoy their vacation a bit more soundly.

A plan to match your needs

Whether you're focused on the larger issue of Business Continuity Planning (BCP) or the more granular aspect of Disaster Recovery (DR), building a properly structured set of documents and guidance is crucial. The consequence to not having adequate preparation for the numerous issues that can befall an organization is quite frightening. While many teams have a general sense of "what they would do", with employee turnover, advancements, vacations, and other reasons to not be available when it counts, lacking written planning can be equivalent to no plan at all.

By carefully considering the intricacies of the infrastructure and operating environment that supports your business, guidance can be built to help ensure many common (and not so common) scenarios can be resolved with a strong sense of confidence. Whether your organization requires remote workers have access to a VPN solution 24x7 or are worried about data transfers being lost across the Internet to your backup facility, many small problems can turn into huge operational issues quickly.

For many industries, downtime is equivalent to lost revenue and consumer confidence. Few organizations can gracefully talk themselves out of massive downtime, especially when the lack of proof for your foresight to avoid such issues is missing. By structuring appropriate documentation and planning around the potential areas that are critical to your teams, you'll both have the ability to handle issues and the information to show you're prepared.

Let the documentation speak for its self

The availability of quality Business Continuity documentation or Disaster Recovery Run Books will provide for a clear message to management that the team is prepared for the worst.

Stop fearing your auditor

With a set of guidance for handling critical issues that may affect your organization's ability to do its job, your auditor will be able to do their job more effectively.

Set a standard for success

With a clear baseline, all incoming employees will understand what is expected of them when it comes to adequate planning and quality documentation to plan for resolving issues.

Exercise confidence

Through having the guidance to resolve issues, teams are able to execute failure scenarios to test their planning and add assurances and confidence that the documentation is sound.

Our approach to Business Continuity and Disaster Recovery.

At NetWorks Group, we maintain our own infrastructure to support both customer and employee needs. We understand how critical it is for having your business be functioning with as little downtime as is possible. Through careful planning, we will work with your various stakeholders to understand the intricate technologies that allow your organization to function at its peak performance. By learning what keeps your teams active and systems humming, we're able to devise a plan for success at issue resolution and recovery.

Experienced Engineers

Not only do we understand the formal aspects of business continuity planning and disaster recovery, but also how to engineer real solutions to problems that your team may face in creating proper plans to resolve issues or prevent them entirely. From process to implementation, NetWorks Group can help.

A Pragmatic Approach

We understand that building these plans can take time and resources away from other tasks. It's important to us that your team is able to focus on their jobs and we can focus on helping them as efficiently as possible. We'll guide the process from start to finish.

Quality Documentation

We pride ourselves on ensuring the documents created are both informative and reliable, but also well organized and designed. Having to thumb-through dozens of pages does nobody good in a crisis. We'll figure out how documentation can best explain the needs of your team.

An Eye of Details

It's easy to be told "create a second data center" or "add another switch" but we're focused on the details of how failures may occur, what the interconnections between technology are, and finding solutions that solve many problems at one time for efficiency.

Business Impact

While it's seemingly easiest to plan for failure by making assumptions of importance, we focus on doing proper Business Impact Analysis to determine not only the criticality, but also likelihood of failure to determine which areas need extra help in being resilient.

Forward Thinking

Solving current problems is great, but solving future problems is better. We want to give your organization the plans and tools that will sustain beyond a single configuration or deployment. Whenever we can look forward and factor in growth or change, we will.

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