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Voice of the Customer

NetWorks Group Customer Contact Center

The NetWorks Group customer contact center is designed to provide our customers with a convenient and effective way in which to communicate with us regarding your information and network security needs, and to give us feedback on work in progress and/or completed projects.

NetWorks Group knows that providing our customers with comprehensive, holistic security solutions is a privilege. We take pride in our dedication to our customers, and in delivering industry-best technology solutions with expertise and efficiency. That's why it's important for us to welcome your comments on the work we do for you.

How are we doing?

Your input helps us maintain our standards of excellence, and improve in any areas where you think we can afford to. The survey below is an opportunity for you to be heard.

As a thank you for your time and insights, NetWorks Group would like to send you a "secure your place on the Internet" T-shirt and coffee mug with our compliments.

Please specify T-shirt size:

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Name:   Title:  
Company:      
Address 1:      
Address 2:      
City, State:   Zip Code:  
Phone:   Fax:  
Email:      
I would like to comment on the following project:
 

How would you rate NetWorks Group in the following areas:

Listening skills and understanding of client issues, environment and IT / security requirements:  Excellent  Very Good  Good  Average  Poor
Response to client issues including providing a clearly articulated and appropriate proposal for meeting client requirements:  Excellent  Very Good  Good  Average  Poor
Overall quality of account management and customer care:  Excellent  Very Good  Good  Average  Poor
Expertise of NetWorks Group consultants:  Excellent  Very Good  Good  Average  Poor
Timeliness of project completion:  Excellent  Very Good  Good  Average  Poor
Overall satisfaction with this project outcome:  Excellent  Very Good  Good  Average  Poor
Quality of NetWorks Group's security solutions portfolio:  Excellent  Very Good  Good  Average  Poor
Overall satisfaction with Networks Group's performance as your security partner:  Excellent  Very Good  Good  Average  Poor

Other issues not addressed in this survey that you would like to comment on:

Thank you for your comments. NetWorks Group values the voice of our customer, as we aspire to maintaining a long-term relationship that meets all of your security needs. Please look for your complimentary T-shirt and coffee mug soon.

If you have questions about how we can help protect your IT environment and enable your growing business, please visit our request for information page, or contact your sales representative. We promise a personal response within 24 hours.